Terms and Conditions

§ 1 Scope and provider
§ 2 Conclusion of contract
§ 3 Prices
§ 4 Shipping Costs
§ 5 Terms of delivery
§ 6 Payment Conditions
§ 7 Reservation of title
§ 8 Right of revocation and agreement of costs
§ 9 Transportation damage
§ 10 Warranty
§ 11 Liability
§ 12 Final provisions
Terms of Service (with legal information)

These terms and conditions apply to all orders placed by private individuals through the online shop of
Andreas Klehr Retail
Köln-Aachener-Str. 12
DE 50189 Elsdorf (hereinafter referred to as "Klehr Einzelhandel").
The European Commission provides a platform for online dispute resolution (OS), which can be found here: http://ec.europa.eu/consumers/odr/
§ 2 Conclusion of contract
§ 2.1 The product presentations in the online shop are used to submit a purchase offer. By clicking the "Buy" button, you enter a binding purchase offer. The sale of our products is only for private use in household quantities.
§ 2.2 We can accept your order by sending an order confirmation by e-mail or by delivery of the goods within 14 days. The confirmation of the receipt of the order does not constitute acceptance of the purchase offer.
§ 2.3 If our order confirmation contains write or printing errors or should our price fixing technically caused transmission errors lie, we are entitled to the challenge, whereby we must prove our error. Payments already made will be refunded to you within 1-3 working days.
§ 3 Prices
The prices mentioned on the product pages contain the statutory value-added tax and other price components for private individuals and are subject to costs for shipping, insurance and payment. The prices for our business customers are plus VAT and plus the costs for shipping, insurance and payment.
§ 4. Shipping costs
§ 4.1 The shipping costs depend on the shipping method chosen by you and the concrete content of your order.
For the shipping types offered by us in the online shop, different costs are incurred. These shipping costs depend on the destination country, the chosen shipping method and the content of your order. In the shipping cost overview, which you can reach from the product pages and the shop basket system, you will see the shipping methods offered in our shop with your terms and costs. Individual products carry a separate premium on shipping costs. This markup is displayed in the shopping cart system. The shipping costs as a whole are also indicated in the shopping basket system.
§ 5 Delivery conditions and self-exemp- tion reserve
§ 5.1 The delivery takes place according to the shipping method selected by you with the corresponding shipping company.
§ 5.2 The delivery time is approx. 3-5 days, unless otherwise stated in the offer.
§ 5.3 If not all ordered products are in stock, we are entitled to partial deliveries at our own expense, as far as this is reasonable for you.
§ 5.4 Should the delivery of the goods fail despite three attempts to deliver the goods, we can withdraw from the contract. Possibly. Payments will be refunded immediately.

§ 6 Terms of payment
§ 6.1 Payment shall be made by the selected payment method.
§ 6.2 If you choose the method of payment Prepayment, we will call you our bank account in the order confirmation. The invoice amount must be transferred to our account within 10 days. When paying by credit card and direct debit, the debit of your account is dispatched with the dispatch of the goods. In the case of payment by means of immediate payment and payment by means of PayPal, the payment is made with the sending of the order.
§ 6.3 If you are in default of payment, the purchase price must be interest-bearing during the delay of 5% above the base interest rate. We reserve the right to prove and assert a higher arrears.
§ 6.4 If you pay by direct debit, you have to bear the costs which arise as a result of a reversal of a payment transaction due to a lack of account assignment or due to the incorrectly transmitted data of the bank details.
§ 6.5 You are only entitled to a right of set-off if your counterclaims are legally enforceable in court or are undisputed or have been acknowledged in writing by us.
§ 6.6 You can only exercise a right of retention insofar as the claims result from the same contractual relationship.
§ 7 Reservation of title
The goods remain our property until full payment.
§ 8 Right of revocation and agreement of costs
§ 8.1 Consumers (§ 13 BGB) have a legal right of revocation.
Only consumers have the following right of revocation:
Right of cancellation
You have the right to revoke this contract within a period of fourteen days without giving reasons.
The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the goods. In order to exercise your right of revocation, you must inform us (Klehr Einzelhandel) of your decision to revoke this agreement by means of a clear statement (for example by letter, fax or e-mail). You can use the enclosed sample revocation form, but this is not required. In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation
If you revoke this Agreement, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise. We may refuse the refund until we have recovered the goods. You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days. They bear the direct costs of returning the goods. They shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.
§ 8.2 The right of revocation does not exist in the case of the delivery of goods which are made according to customer specifications or have been unambiguously tailored to the personal requirements.
§ 8.3 Please avoid damage and contamination. If possible, please return the goods to us in original packaging with all accessories and with all packaging components. If necessary, use a protective outer wrapper. If you no longer own the original packaging, please provide suitable packaging for adequate protection against transport damage.
§ 8.4 Please return the goods as an insured package to us and keep the delivery document.

§ 8.5 Please send us an e-mail. Unannounced returns are not accepted! This enables us to assign the products as quickly as possible.
§ 8.6 Please note that the procedures specified in paragraphs 8.3 to 8.5 are not a prerequisite for the effective exercise of the right of revocation.
§ 9 Transportation damage
§ 9.1 If goods are delivered with obvious transport damage, please report such faults to the carrier immediately and please contact us as soon as possible.
§ 9.2 The omission of a complaint or contact has no consequences for your statutory warranty rights.
§ 10 Warranty
§ 10.1 The warranty is made according to the legal regulations. For all defects occurring during the statutory warranty period of two years from delivery, you have the statutory right to supplementary performance and - if the statutory requirements exist - the statutory rights to a reduction or rescission as well as compensation for damages. You must grant us two attempts to rectify the defect if you have not previously set a reasonable deadline which has passed without result. If the desired type of supplementary performance is only possible with disproportionate costs, your claim to the other type of supplementary performance is limited.
§ 10.2 We assume no warranty for damages and defects resulting from improper use, operation and storage, negligent or faulty care and maintenance, overuse or improper repair by an unauthorized service partner, as well as wear parts.
§ 10.3 If you wish to repair or replace a defective product, please return the product free of charge. Please request a return note by e-mail (support [at] rc-panzer-shop.de).
§ 11 Liability
We exclude our liability for minor negligent breaches of duty as long as they are not subject to any delivery obligations, damage from injury to life, body or health or guarantees or claims under the Product Liability Act. The same applies to breach of duty by our vicarious agents.
In all cases - insofar as legally permissible - the liability is limited to the foreseeable damage typical for the contract. Liability for damage caused by the delivery item in the legal goods of the customer, Eg on other things, are however completely excluded (consequential).
We can not provide any successor damage to the operation of and with our products, as proper operation or use can not be monitored by us.
§ 12 Final provisions
§ 12.1 Should a provision of these General Terms and Conditions be invalid, the remaining provisions shall remain in effect. The statutory provisions shall apply instead of the invalid provision.