Right of withdrawal
You have the right to revoke a purchase contract within fourteen days without giving reasons. The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the last product. To exercise your right of revocation, you must inform us (Klehr Einzelhandel, Köln-Aachener-Str. 12, 50189 Elsdorf [Germany], e-mail: support [at] rc-panzer-shop.de) Mail, fax or e-mail) about your decision to revoke this contract. You can use the enclosed sample revocation templates (see below). In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period. If you revoke this Agreement, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. 1. For goods which can be returned normally by post: We can refuse the repayment until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier Time. You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The return costs are to be borne by you. The deadline is respected if you send the goods before the end of the deadline of 14 days. 2. They must pay for a possible loss of value of the goods only if this loss in value is attributable to a handling which is not necessary for the examination of the characteristics, characteristics and functioning of the goods.
The goods will only be taken back if in the same condition as shipped - not damaged, not basted, no attachments have been attached and in the original packaging! Otherwise, only one repair can be offered for defective or a partial refund is offered to you! Returns must be agreed with us in any case, in the case of unannounced returns we refuse to accept them!
Revocation document (If you wish to revoke the contract, we need the following information):
- I / we (*) hereby revoke the contract for the purchase of the following goods (*) concluded by me / us (*): ___________________
- Ordered on (*) / received on (*): ___________________
- name of the consumer (s): ___________________
- Address of the consumer (s): ___________________
- Signature of the consumer (s) (only in the case of a communication on paper): ___________________
(*) Delete as appropriate.
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